Opulent is ecommerce website
People love buying gifts online, and especially if they can ship them straight to the recipient. Therefore, they’ll often want an option where the invoice is left out of the box or pricing is excluded. Perhaps they’re shipping it to themselves but want a gift receipt for the person getting it. You might even want to consider offering special packaging for gift purchases, but only if it’s within your means.
Either way, present all of this on your FAQ page so that people know exactly what they’re getting. This is a very common question, and you’ll find that you get a lot more interest from it than you might have initially thought.
People love buying gifts online, and especially if they can ship them straight to the recipient. Therefore, they’ll often want an option where the invoice is left out of the box or pricing is excluded. Perhaps they’re shipping it to themselves but want a gift receipt for the person getting it. You might even want to consider offering special packaging for gift purchases, but only if it’s within your means.
Either way, present all of this on your FAQ page so that people know exactly what they’re getting. This is a very common question, and you’ll find that you get a lot more interest from it than you might have initially thought.
Another pressing question that every retail brand is tired of answering: how do you handle returns and exchanges? In addition to having a dedicated section or page regarding the return and exchange process on your website (do you have one yet?), you should have a question and answer on your FAQ page that explains it to your shoppers.
Make sure that you’re clear about:
Another pro tip here: don’t make people pay for return shipping. They’re already taking the extra step of returning something. Provide a prepaid shipping label or allow them to drop it off at a shipper or the USPS location nearest them so that it’s as hassle-free as possible. In your FAQ section, tell them about this feature.
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